Terms and Conditions

##Version 1.7 / Dated 01/11/2026

1. About us and these terms

1.1 We are Creative Photo Adventures, a trading name of Thusion Limited, company number 05678022, registered office 203 West Street, Fareham, PO16 0EN. You can reach us on +44 7836 705 705 or at hello@creativephotoadventures.com.

1.2 These terms form the contract between you and us when you book a photography tour, workshop or other event with us. Where a word such as "tour" appears, it includes any multi day trip we organise. "You" means everyone named on the booking.

1.3 The person making the booking confirms they are at least 18, have authority to accept these terms for everyone named on the booking, and will give each of them a copy before travel.

1.4 If any part of these terms is found to be unenforceable, the rest continues to apply.

2. Who organises your tour?

2.1 We are the organiser, and we are responsible for the proper performance of all the travel services included in your tour, even where a third party provides them.

2.2 One day workshops and events that include no overnight accommodation, and tuition only bookings where you arrange your own travel and stay, are not tours.

2.3 If we help you with something outside your tour, such as suggesting flights or booking an extra hotel night, we will tell you clearly at the time whether it forms part of your tour. Unless we say otherwise, any such help is given free of charge, the contract for that service is between you and the provider, and we are not responsible for it.

3. Making a booking

3.1 You make an offer to book when you pay your deposit or full payment and submit your booking. A contract exists only when we send you written confirmation via email. Receiving a payment does not mean we have accepted your booking.

3.2 Please check your confirmation as soon as you receive it and tell us at once about any mistake. We will correct genuine errors without charge if you tell us within 7 days.

3.3 You must tell us at booking about any medical condition, disability, dietary requirement or other need that could affect your trip. We will pass dietary and other requests to suppliers, but we cannot guarantee they will be met unless we have confirmed in writing that we will meet them.

3.5 Travel contracts are not covered by the 14 day cancellation right that applies to some other distance sales. Your rights to cancel and the charges that apply are set out in Section 8.

4. Prices and payment

4.1 All prices are in pounds sterling. We do not charge standard UK VAT, and we do not charge single supplements unless a tour page states otherwise.

4.2 Your paid deposit secures your place on a tour. The balance is due 90 days before departure. We will send you a reminder, but it is your responsibility to pay on time. If we do not receive the balance by the due date we may treat your booking as cancelled by you and the charges in Section 8 will apply. If you book within 90 days of departure, the full price is due at booking.

4.3 You can pay by credit or debit card securely on our web site, or by bank transfer. We do not charge any fee for paying by card. If your own bank or card provider applies currency conversion fees, those are outside our control.

4.4 Prices are fixed once your booking is confirmed, except as set out in this paragraph. Because some of our costs are paid in foreign currencies and fuel, we may increase the price after booking only to reflect a rise in fuel or other transport costs, taxes or fees charged by third parties not involved in running your trip, or exchange rates relevant to your tour. We will tell you in writing, on a durable medium such as email, with the reasons and a calculation, at least 20 days before departure. If the price rises by more than 8 per cent you may accept the change, accept an alternative tour, or cancel and receive a full refund without a termination fee. If the same factors reduce our costs after booking, we will pass the reduction on to you, after deducting our actual administration costs.

4.5 If you do not respond to a notice of a price rise above 8 per cent or of a significant change, we will send a second notice and set a reasonable deadline. If you still do not reply, your contract will end and we will refund everything you have paid within 14 days.

5. What your price includes

6.1 Each tour page set out what is included, typically accommodation, tuition, local transport and some meals. Unless stated, the price excludes international and domestic flights to the start point, travel insurance, most meals and drinks, personal expenses, tips and visa fees.

6.2 Where an airport transfer is included, it is provided for arrival and departure at the times and airport stated in your confirmation. If you arrive or leave at other times, you will need to arrange and pay for your own transfer, although we will try to be flexible.

6.3 Where accommodation is advertised, we may substitute another property of similar quality and location if numbers or local circumstances require it. This is treated as an insignificant change under Section 9 unless it significantly lowers the standard of your trip.

6.4 Our example photographs show what you may be able to photograph, not a guarantee. Some buildings are shown lit at night, and lighting is sometimes reduced or switched off. We cannot guarantee that any building, event or subject will be lit, open or visible as pictured.

7. Changes and transfers by you

7.1 You may transfer your booking to another person who meets all the conditions of the tour by giving us reasonable notice in writing, which we treat as at least 14 days before departure. You and the new traveller are both responsible for the balance and for any reasonable costs of making the transfer, which will not exceed our actual costs. Some suppliers, such as hotels and airlines, may not allow name changes.

7.2 If you would like to move to a different departure, we will do our best to help, but this counts as a cancellation and a new booking unless we agree otherwise in writing. We may allow you to move once to another tour, subject to an administration charge of £50, with any credit valid for 12 months.

8. Cancelling your booking

8.1 You can cancel your tour at any time before it starts by emailing us. Cancellation takes effect on the day we receive your email. The person who made the booking must give the notice.

8.2 We will charge a termination fee based on how far in advance you cancel. These amounts reflect the costs we commit to suppliers early on, the work of administering and re-advertising the place, and the chance we cannot resell it:

More than 100 days before departure: £145 administration and re-advertising fee.

Between 99 and 60 days before departure: £195 administration and re-advertising fee.

59 days or fewer before departure: 100 per cent of the tour price is retained.

8.3 If you cancel and we manage to resell your place, we will refund monies paid, except for the administration fee shown in 8.2 for the relevant period. We will tell you if we resell it. Nothing in this paragraph obliges us to resell your place, but we will make reasonable efforts to do so.

8.4 If you ask us, we will explain how the fee was calculated. If your cancellation relates to something we could reasonably have avoided, or the fee is higher than our actual loss, we will reduce the fee accordingly.

8.5 Refunds will be paid without undue delay and within 21 days of cancellation, by the method you used to pay where possible.

8.6 You can cancel without paying a termination fee if unavoidable and extraordinary circumstances occur at or near your destination and significantly affect the tour or the travel to it. Examples include war, serious civil unrest, natural disasters, a major outbreak of disease and government travel restrictions. UK Foreign, Commonwealth and Development Office advice against travel to the destination is a strong indicator. Personal circumstances unconnected with the destination, such as illness at home or work commitments, do not qualify. We will refund you in full within 21 days.

8.7 Travel insurance that covers cancellation, since many reasons for cancelling are not covered by us is mandatory.

9. Changes and cancellations by us

9.1 We may make minor changes to your tour before departure where we tell you clearly in good time. Minor changes include small adjustments to timings, venues, local transport or accommodation of similar standard.

9.2 If we must make a significant change to a main feature of your tour, or cannot meet a special requirement we previously agreed to in writing, or must raise the price by more than 8 per cent, we will tell you without delay by email. You may accept the change, accept an alternative tour (with a refund of any difference in price if it is cheaper), or cancel and receive a full refund without a termination fee. You must reply within the reasonable period we set. If a tour is changed to one of lower quality or cost, you are entitled to an appropriate price reduction.

9.3 We may cancel a tour if fewer than the minimum number of participants have booked. We will tell you at least 20 days before departure for trips lasting more than 6 days, at least 7 days before for trips of 2 to 6 days, and at least 48 hours before for trips of less than 2 days. We will refund everything you have paid within 21 days, and you may choose an alternative tour or credit instead. No further compensation is payable for this reason.

9.4 We may also cancel if we are prevented from running the tour by unavoidable and extraordinary circumstances, and will tell you as soon as possible. You will receive a full refund within 21 days, or can choose a place on an alternative tour or credit. No further compensation is payable.

9.5 If your named tour leader becomes unavailable through illness or circumstances beyond our control, we will appoint a suitable replacement. If we cannot, we will treat it as a cancellation by us and you can choose a full refund or an alternative.

9.6 Any event timed to coincide with something else, such as a festival, eclipse or annual carnival, may not be repeatable for up to 12 months. If we postpone an event, we will first offer you the new dates. You may accept them or cancel for a full refund, and we will try to hold the original price, subject to Section 4.4.

10. If something goes wrong during your tour

10.1 Please tell your tour leader straight away if you are unhappy with any part of your trip. This gives us the opportunity to put it right on the spot. If we cannot, please contact us in writing as soon as reasonably possible, and ideally within 28 days of the end of your tour, so we can investigate while memories and evidence are fresh.

10.2 If part of your tour does not match what we agreed, we will put it right unless that is impossible or would cost disproportionately. If we cannot, or do not do so within a reasonable period you set, you may arrange it yourself where necessary and ask us to repay reasonable costs.

10.3 If you are in difficulty during your tour, we will give appropriate help without delay, such as information on local health services, local authorities and consular help, and practical help with communications and alternative arrangements. We may charge a reasonable fee, not more than our actual cost, if you caused the difficulty intentionally or through your own negligence.

11. Our responsibility to you

11.1 We are responsible for the proper performance of the services in your tour. We will use reasonable skill and care in arranging and providing them.

11.2 We are not liable for any failure of performance, or for loss or damage, where it is caused by you, by an unforeseeable and unavoidable act of a third party unconnected with your tour, or by unavoidable and extraordinary circumstances.

11.3 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.

11.4 Where our responsibility depends on local laws and safety standards, we will be treated as having performed properly if the services met the standards that applied locally at the time, unless the problem was an absent safety feature that a reasonable traveller would not accept.

11.5 We are not responsible for services that are not part of your contract with us, or for delays or interruptions to travel you arrange yourself, including flights, trains and ferries. Please allow generous time to reach the start of your tour.

11.6 You are responsible for loss or damage you cause to property, and you must pay for it to the owner or to us on request. Equipment we lend to you is your responsibility while it is in your care.

11.7 If we pay compensation, we may recover it from a supplier whose actions or failings contributed, and you agree to give reasonable help.

12. Health, fitness and suitability

12.1 Our tours involve walking, standing, early starts, travel in vehicles and being outdoors in all weather. Each tour page gives a fitness level, and you must be able to take part in the tour you book without help from us. If you think you may need assistance, ask us before booking so we can tell you honestly whether the tour is suitable, and what adjustments are possible.

12.2 You must tell us about any condition that could affect your safety or that of others, including conditions that could need emergency treatment. We may ask for medical evidence of fitness to travel. If we reasonably decide you cannot safely take part, or that we cannot properly look after you, we may decline your booking or end your participation. If this is because you did not tell us something relevant when booking, you will not be entitled to a refund.

12.3 Our tour leaders hold first aid certification but are not medical professionals and are not equipped for medical emergencies. Please bring any medication you need, and keep it with you.

12.4 We may exclude anyone whose behaviour endangers or seriously inconveniences others or the group, breaks the law, or ignores reasonable instructions on site. In that case we are not liable to refund or compensate you, and you must pay any costs that arise from your conduct.

12.5 You must be at least 18 unless we have agreed in writing that you may attend with a responsible adult.

13. Insurance

13.1 It is a condition of your booking that you have suitable travel insurance for the whole trip before you travel, and that you can show us the policy on request. It should cover cancellation and curtailment, personal accident and injury, medical expenses, emergency repatriation, loss of baggage and belongings, and travel delays and cancellations.

13.2 Please also insure your camera and other equipment, including its use on our tours and at the locations we visit. We recommend a policy that covers adventurous or outdoor activities if your tour includes any. We recommend holding your own public liability cover where available.

13.3 You must pay any costs of rescue, medical treatment or repatriation reasonably incurred for you.

14. Passports, visas and travel documents

14.1 You are responsible for holding a valid passport and any visas, permits and certificates, including medical ones, needed for your whole journey. Information we give about visas, vaccinations, climate, clothing, baggage and equipment is given in good faith. Requirements change, so always check official sources.

14.2 Passport validity rules for UK travellers changed after the UK left the EU. Your passport generally must be valid for at least three months after your planned departure from the Schengen area, and for longer for some countries, and the rules may count the issue date, not only the expiry date. Please check the current UK Government guidance on checking a passport for travel to Europe, and the FCDO travel advice for your destination, before you book and again before you travel.

14.3 If you are refused entry or boarding because you do not have the right documents, it is treated as a cancellation by you and no refund is due.

15. Itineraries, weather and flexibility

15.1 Photography depends on light, weather, tides, access and local conditions. Our itineraries show what we intend to do, and we will do our best to follow them, but we may change timings, order and locations on the day, for example because of weather, access limits, roadworks or transport changes. The itinerary is therefore a guide, not an absolute promise, and we do not guarantee any particular photographic result.

15.2 This applies only to the extent that it does not amount to a significant change under Section 9. If we cannot provide a significant part of the tour, Section 10.3 applies.

15.3 We are not liable for losses caused by weather or disruption to local services.

16. Locations, access and confidentiality

16.1 Some of our locations are private, restricted or sensitive, including disused or decaying buildings that we visit with permission or following careful research. Please follow all instructions on site and respect owners, residents, wildlife and the environment. Do not take anything away from a site.

16.2 The information, contacts and access we share with you are for your use during the tour only. Please do not use them to organise or promote your own competing workshops or tours at the same locations, do not return independently using access we arranged, and please keep the location details within the group rather than publishing them or passing them on to others who are not taking part. We are happy to discuss exceptions in writing.

17. Photographs and images

17.1 You keep the copyright in the photographs you take.

17.2 Where a tour includes a model, dancer or actor, images you take may be used for personal purposes only, including your own portfolio, website and social media, and must not be used for direct commercial gain unless we have agreed otherwise in writing. Ask us for details if you need a release for commercial use.

17.3 We may take photographs and video during tours for our own marketing and teaching. If you do not want to appear, tell your tour leader and we will respect that wherever reasonably possible. We may use your own images from a tour, with your permission and with credit.

17.4 Where possible we use our own photographs to illustrate tours. Occasionally we use stock images or images provided by participants where technical or practical reasons prevent it.

18. Your data

We use your personal information to run your booking, to keep you safe and to meet our legal duties. We share it with suppliers where needed, for example hotels. Our Privacy Policy explains how we use your data and your rights, and is available on our website.

19. Complaints and resolving disputes

19.1 We would like to hear from you first. Please email us and we will respond promptly and try to settle matters amicably, including by mediation if appropriate.

19.2 You keep any rights to take your complaint to an alternative dispute resolution provider or to court.

20. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, except that if you live in Scotland or Northern Ireland you may bring proceedings in your home courts and choose to have the law of Scotland or Northern Ireland apply. Nothing here removes any mandatory consumer rights that apply to you.

21. Changes to these terms

The terms in force when you book are the ones that apply to your booking. We may update them for later bookings.

22. Acknowledgement of risks

This section sets out the risks of taking part in our activities and the responsibilities you accept. By booking with us you confirm that you have read it and understand it.

22.1 Warning. Photography of landscapes, architecture, cityscapes, wildlife, night scenes and abandoned, distressed or decaying buildings and sites, together with travel to and between them, can involve risk, as can the use of photographic equipment. These risks can sometimes result in serious injury, illness or, in rare cases, death.

22.2 Inherent risks. You understand that the risks include falls, slips and trips, uneven, wet, steep or unstable ground, crossing, climbing or descending, tides, waves and weather, wildlife and insects, road and vehicle travel, fatigue and cold, contact with broken glass, rusted metal, falling debris and other hazardous materials, exposure to dust, mould, bird droppings and other airborne contaminants that may cause or worsen respiratory problems, and loss of or damage to personal property and equipment. Injuries could include sprains, fractures, cuts, eye injuries, bites, stings and allergic reactions. Tiredness, cold or dizziness can slow reactions and increase the chance of an accident. Wearing suitable clothing and footwear is a necessary precaution.

22.3 Your responsibilities. You confirm that you are physically and mentally fit to take part and that the information you gave us about your health is complete and accurate. You will take reasonable care of yourself and others, follow safety guidance and instructions from your tour leader and site owners, tell us if you feel unwell or unsafe, and decide for yourself whether to enter any particular location or attempt any particular activity. You may decline any activity at any time. You must arrive prepared, on time and at the agreed place.

22.4 Voluntary participation. You take part willingly, understanding these risks, and you accept responsibility for risks that are inherent in the activity and for harm caused by your own actions or choices. You accept that we cannot remove every risk, that we do not guarantee any result or outcome, and that we will not reimburse fuel, accommodation, car or equipment hire or other travel costs if an activity is shortened, changed or ended for safety reasons.

22.5 Our decisions. We act in good faith and may change, shorten or end an activity because of weather, safety, access, medical need or problems in the group. We may refuse or end the participation of anyone we reasonably consider unable to meet the demands of the activity or who does not follow on site instructions, and you accept this where it is needed for your safety or that of others.

22.6 Medical treatment. If you are injured or ill and cannot decide for yourself, you authorise us to arrange any urgent medical treatment that we or a medical professional consider necessary. You agree to meet reasonable costs of medical, rescue and repatriation services arranged for you, which your insurance should cover.

22.7 What this section does not do. Nothing in this section, or anywhere in these terms, limits or excludes our liability for death or personal injury caused by our negligence or that of our staff or suppliers, for fraud, or for anything that cannot lawfully be excluded, and it does not affect your statutory rights. Subject to that, you agree that you will not make a claim against us, our staff or associates, or against landowners and public bodies on whose property an activity takes place, in respect of loss, injury or damage that results from the inherent risks in 22.2 or from your own acts or omissions, except where the law holds them responsible.

22.8 Minors in your care. Where you book for anyone under 18 with our written agreement, you accept this section on their behalf and are responsible for supervising them.

23. Company details

Creative Photo Adventures is a trading name of Thusion Limited. Company number 05678022. Registered office: 203 West Street, Fareham, PO16 0EN, United Kingdom. Telephone +44 7836 705 705. Email hello@creativephotoadventures.com.

##End of Terms